Need help?
Frequently Asked Questions
Shipping & Delivery
Yes, we offer worldwide shipping. Enjoy complimentary international shipping (tax and duties included) on orders over $150 USD. For orders below this amount, shipping costs will apply and will be calculated at checkout.
We also offer exclusive promotions and special offers throughout the year — stay tuned for the latest updates.
Delivery times vary depending on your location. Orders are typically processed and delivered within 4–10 business days. You’ll receive detailed shipping information in your confirmation email.
As orders are prepared promptly, please contact us as soon as possible if you wish to cancel.
If your order hasn’t been processed, we’ll gladly cancel it and issue a full refund.
Email hello@rivierasoiree.com with your order number, and allow up to 48 hours for a response.
Please note: Modifications are not guaranteed once an order has been dispatched.
Order & Returns
If for any reason you're not completely satisfied, you may return your order within 14 days of delivery, provided all original tags remain attached.
To receive a return label, please email us at hello@rivierasoiree.com. The return shipping fee will be deducted from your refund. Alternatively, you may choose to use your preferred courier for the return.
Please kindly note that sale items are not eligible for return or exchange, but we’ll gladly provide a credit note for future purchases.
At this time, we do not offer exchanges. If you require a different size or style, please kindly initiate a return and place a new order at your convenience.
Feel free to email us at hello@rivierasoiree.comor reach out through our contact page — we're happy to help!